WHAT IS YOUR RETURN POLICY?
We do not have a return policy.
We do offer an exchange with in 5 working days
if the colour match is not quite right.
The extensions must be returned in the original packaging, unused and not tampered with.
An additional shipping cost will be charged for the new order.
WHAT IS MY COLOUR?
There is nothing worse than mis-matched hair extensions. Make sure that you don't waste time and money ordering the wrong extensions.
Hair Extensions One can offer a personal colour match service.
Just send us a clear, current picture of your hair in natural daylight, without a flash or filter and our specialists will advise you on the colour that will suit you best.
Please allow 24 hours for a response.
If you are not completely satisfied with the color match you can return it to us for a
exchange of colour.